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coordinator utilizes an LLM tool to refine a grant AI, particularly LLMs. These technologies have
proposal, ensuring clarity, persuasiveness, and not only streamlined their tasks but also enriched
compliance with guidelines. their roles, fostering a more connected, efficient,
and responsive city.
AI’s impact extends citywide, enhancing public
document accessibility with multilingual Amidst these advancements, critical questions
translations provided by an LLM translation arise regarding the risks associated with AI
tool. This development significantly benefits implementation in public agencies. How do we
Sacramento’s diverse population. safeguard data privacy when AI systems process
vast amounts of sensitive information? What
measures are in place to address the potential biases
inherent in AI algorithms, which might affect
everything from student assessments in schools
to permit approvals in city planning? Consider,
for instance, an AI system inadvertently favoring
certain neighborhoods over others in city planning,
or a language translation tool misinterpreting
crucial public health information. These scenarios
underscore the need for rigorous oversight and
ethical guidelines to ensure AI’s benefits do not
come at the cost of fairness and privacy.
This document is designed to help public agencies
navigate the complex landscape of AI, addressing
both its benefits and inherent risks. It provides
After her day at school, Mrs. Rivera consults the a comprehensive technical explanation of AI
AI system to analyze student feedback. The AI systems, offering public agencies a foundational
offers valuable insights into learning patterns and understanding of how these technologies function.
preferences, enabling her to tailor her teaching More than just an overview, it guides agencies
methods more effectively. on how to critically evaluate AI tools for their
specific needs and contexts. Furthermore, the
In the public transportation office, planners document explores the broader implications of AI
employ AI algorithms to optimize bus and train in the public sector, including how these systems
schedules, aligning with the dynamic needs of might impact agencies indirectly, even if they
commuters, reducing wait times, and enhancing are not direct users of the technology. Our goal
the public transit experience. is to equip public agencies with the knowledge
to harness AI’s potential responsibly, ensuring
As the day ends, the community of Sacramento that its integration into public services is both
– from students and educators to city staff and beneficial and ethically sound.
planners – reflects on the transformative role of
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